For customers
Client download portal
Our client download portal holds the HAGUE FASTENERS company information, bank details, insurances, policies, procedures and supporting documents that customers need for supplier approval. Each customer, prospective customer and supplier has their own secure sign-in.
Access
Sign in or request an account
The client download portal is our secure download area for customers, prospective customers and suppliers. Sign in below with your email address and password. If you do not have an account yet, request one and we will email you as soon as it has been approved, usually within one working day.
Request a client portal account
Fields marked * are required. We will email you to confirm we have your application.
What is in the portal
Documents available to download
Documents are kept up to date by our quality team. If you need something that is not listed, email Quality@HagueFasteners.co.uk.
Company information
Presentation, company details and more.
Quality
Accreditation certificates, scope, quality policy and QMS index.
Nuclear projects
QC1 planning and risk control.
Information and cyber security
Cyber Essentials certificate, cyber security statement and more.
Environmental
CBAM, carbon neutral, offset certificates, United Nations FCCC certificates and tree planting.
Insurances
Policies and cover.
Policies
Health and safety, environment, diversity, conflict minerals, modern slavery, anti bribery and more.
Restricted substances compliance
REACH, RoHS, PFAS, PFOA and related statements.
Counterfeit, fraudulent and suspect items
Policy, process and product statements.
Memberships
Membership certificates.
Sanctions compliance
(EU) 833/2014 3g) and related statements.
Public documents
Some documents need no account
Our ISO 9001 and PED 2014/68/EU certificates can be downloaded from our quality page, and our Cyber Essentials certificate and conflict minerals policy and CMRT have their own pages.
Our terms and conditions of sale, terms and conditions of purchase and supplier code of conduct are also public.
Questions
Frequently asked questions
How do I get access to the client download portal?
Click REQUEST AN ACCOUNT on this page and fill in the short form. We review each application and email you as soon as it has been approved, usually within one working day. Access is for customers, prospective customers and suppliers.
What documents are in the portal?
Company information, quality certificates and policy, nuclear QC1 documents, cyber security, environmental and carbon certificates, insurances, policies, restricted substances, CFSI, memberships and sanctions compliance.
Where can I download your ISO 9001 certificate?
From our quality page, without an account.
Can you complete our supplier approval questionnaire?
We answer supplier approval and declaration requests with our own controlled documents, most of which are in the portal, rather than completing customer forms. Our Customer Declarations & Compliance Requests Protocol (HF-CDP) in the portal explains which document answers each request, and our team will help with anything else.
Supplier approval?
Our quality team can help
Email Quality@HagueFasteners.co.uk or call us, and we will send what your approval process needs.