Great feature in the press this week detailing the dynamics of working in a family business.
Featuring CEO Jon Hague, and sons Jack Hague & Tom Hague the write up gives an insight into what it’s like working for a family business in the West Midlands manufacturing Special Fasteners since 1971
A leading UK manufacturer of non-standard fasteners is on course for a record-breaking year following £300,000 of work to supply specialist products to the oil and gas, petrochemical and construction sectors.
Family-owned Hague Fasteners, which has recently been awarded ISO9001:2015 certification, has seen a 25% surge in orders. This was perfectly timed after the company moved into a new, 8,500 square foot factory in Willenhall – three times larger than its old premises – earlier this year.
“We had reached bursting point at our old site, so knew 2017 was always going to be the year we made a move,” explained Jon Hague, the company’s CEO, who runs the firm with his wife Claire.
“It took us six months to find the right place, but as soon as we saw it we knew the location was ideal, giving us more space to take on new clients and the ability to plan the layout down to the finest detail.”
Hague Fasteners also hope to take on six new members of staff, some of whom may be apprentices, by the end of the year, Jon continued.
The company has been in operation in the Black Country since 1971, and was established by Jon’s father, John. It has since grown to specialise in bespoke, small-batch products including specialist fasteners, studs, nuts and bolts.
“Our bolts, fasteners and pins get used in a wide range of applications,” said Claire Hague. “In the last year alone, we’ve supplied to a blockbuster film, high profile sports stadiums and one of the world’s most prominent buildings.”
Reverse Engineering of Old or Obsolete Special Fasteners
Hague Fasteners are experts in the Reverse engineering (or Back Engineering) of all types of Engineered Special Fasteners, fixings and turned parts.
We have seen a sharp increase in the need for identification, reverse design and manufacturing of all sorts of components. Often in very small batches such as 2pcs, 10pcs, 25pcs etc. where the component has been in use for many years and there is no longer access to the original parts’ Engineering drawing.
Bespoke Reverse Engineered Fasteners
Often the items are completely Bespoke Fasteners that need making exactly to the dimensions and thread sizes of the existing part.
From Old To New
Hague Fasteners also offer modifications to the parts where required. This is often an increase in material strength or a material upgrade for extra performance and reliability or simply a slight modification to certain sizes. Perhaps increasing the length or changing the thread form.
Engineering Rebuild and Repairs
Our special Fastener reverse engineering service is utilised by companies large and small where old plant or vehicles are being repaired or rebuilt. We are also at hand to assist enthusiasts who are working on private vehicle projects where a part is needed, perhaps some new head studs, or some extended Wheel Studs for a classic car or race car modification.
We are also proven to manufacture very small batches of items that may even be available from other Countries. Our reverse engineered Fasteners offer a UK Manufactured solution cheaper and faster than seeking an overpriced import where the rarity of the product required sees an over inflated price at the expense of the purchaser.
Where a special component is required and their is no access to a drawing or technical design description, Hague Fasteners operate a convenient solution.
1. You obtain a quotation from a photograph, so no need to lose time and money by sending the item in. We just ask that the item is photographed alongside a tape or rule so that we can establish rough sizes and costings to reproduce.
2. We will then send you our formal quotation for reverse engineering the part.
3. If you are happy with the proposed offer you then send in the sample (or we can collect if inconvenient due to component size). We then get to work replicating the item required with a lead time to suit your needs.
We look forward to hearing from you with any requirements you have for replacing older or difficult to obtain Fasteners.
27 Years Later
Hague Fasteners Mangaging Director, Jon Hague, is celebrating 27 years service with Hague Fasteners this month.
Following countless messages from Customers and Suppliers, Mr Hague states :-
“Thank you so much for the many messages of congratulations I have received on my 27 year anniversary of service to Hague Fasteners.
The support and assistance from my family has been invaluable, and I so proud and thrilled to see the continued growth and success of Hague Fasteners with the assistance and support of my wife and co-owner Claire Hague and my two eldest sons Jack Hague & Tom Hague, along with the rest of my loyal and long serving Hague Fasteners Team.
I am blessed to spend my working life with my direct family and assured that the strong morals and ethics that has set Hague Fasteners apart from others will continue in the safe hands of the 3rd Generation of Hagues.”
Jon goes on to say :-
“I was privileged to join this great business 27 years ago. Hague Fasteners was started by my late Father, John Hague, back in 1971 and I was lucky enough to have worked with him for 10 years prior to his retiring. The knowledge and experience I learnt from him was invaluable, but even more defining were the his strong ethics and commitment to each and every Customer, morals and service that was second to none.
It is this same dedication and commitment to giving the very best attention and service to every enquiry and order we receive that has seen Hague Fasteners grow Year on Year since our restructuring at the turn of the millennium.
We are humbled by the outstanding feedback from our clients and this sees the continued drive to further improve and stand out in our field.”
You can rest safe in the knowledge that The Hague Service and Expertise in now being passed to The Next Generation and the practices and dedication from our team ensures we give the very best service to each and every customer, every time.
You can expand you Hague Fasteners LinkedIn Connections by adding The Hague Family
1% CrMoV Steel for bolting applications up to 570°C made in the UK by Hague Fasteners since 1971.
Durehete 1055 has been the ultimate choice material for high temperature applications up to 570°C for decades and Hague Fasteners have manufactured and supplied super critical turbine studs and capnuts for every British Power Station over their 45 year plus history.
Durehete 1055’s high temperature performance has been proven in these 45 plus years and the Durehete 1055 is now the only mainstream remaining Durehete grade surviving in production following the demise of Durehete Nut Steel (DNS) Durehete 900 and Durehete 950. The T41 Durehete 1055 specification was the original equipment specification for Alstom (GEC) and Siemens (Parsons) powerplants in the UK.
All of The Hague Fasteners Special Manufactured Fasteners are made in the UK at our own production facilities in the West Midlands.
All of the special Fasteners made by Hague Fasteners are dual certified to National Standards including ATD 1221004, NEI 221, BSEN 10269: 2013, 20CrMoVTiB4-10, Steel No. 1.7729, BSEN 1515-1: 1999, BS1506 681-820, CEGB GDCD STD2 ISS2, BS4882.
When it comes to the very best in Customer Service you need look no further than Hague Fasteners, critical power generation bolting since 1971.
Sound family ethics and rare business morals passed down through generations. The Hague Family business is now run by 2nd Generation, Husband and Wife team, along with their two eldest sons, ensuring an unrivaled personal service in special fasteners that truly cares about your experience and demands.
Client recommendation from outstanding Customer Service is now the main source of new business generation. There are no idle Salesman promises, just pure word of mouth promotion from going above and beyond the norm for every client, large or small. The client recommendations have seen Hague Fasteners grow year on year for over a decade.
Hague Fasteners have a current NPS (Net Promoter Score) of 70 which shows outstanding Customer loyalty due to the expert levels of Customer Service far above the industry average.
The inferior imported product and materials that flood into critical installations around the World are deeply distressing. The strive for profit at the expense of Safety and the Environment is awful to see. Hague employ a strict material policy on using only EU/US sourced materials for manufacturing their special fasteners coupled with their UK manufacturing expertise to ensure all supply risks are eliminated.
A solid, loyal team that have worked together for decades, from production through business management, gives stability that is so rare in an industry that historically has lacked loyalty and integrity. A solid financial base gives added assurance in an industry rife with weakness and uncertainty.
Founded in 1971, Hague are one of the UK’s longest established Special Fastener Manufacturers with 2nd & 3rd generation Hagues driving the business toward its semi centennial anniversary.
Total control of manufacturing ensures that when time is critical, production plans and working hours can adapt to ensure targets are met.
Hague Fasteners have unrivaled experience in application bolt troubleshooting, bolt manufacturing processes and materials technology to ensure your critical demands are met.
Hague Fasteners – 45 Years In The MakingIn the last 50 years British Industry has changed beyond recognition, however one name stands tall since 1971, Hague Fasteners.
It is over the last 5 decades that Hague Fasteners have evolved, through booms and crashes in an ever changing industry, to become experts in Customer Focused Precision Manufacturing Of Special Fasteners.
It is this wealth of experience and stability that sets Hague Fasteners apart.
Hague Fasteners have adapted, evolved and continually improved over the last 45 years, diversifying from its oil and gas focussed beginnings spreading its expertise into every conceivable industry around the world.
Hague Fasteners continues to make all their fasteners in the heart of the UK and are more competitive now than at any time in their history.
Hague Fasteners continue to break growth records as they near their 2014/2015 year end. Export Sales are at an all time high and growth within the home market continues to boom due to the incredible word of mouth recommendations within all industries.
Hague Fasteners will always put their Customers first and it is this focus to stand out in a declining service industry that sets them apart.
Unrivalled experience in manufacturing Fasteners to Clients designs. Total Customer Focus & Ethics make Hague Fasteners Limited, Special Bolting UK stand out from the crowd.
Hague will give you a refreshing change. Small Enough To Care : Big Enough To Deliver (since 1971)
When others fail to deliver, you can rely on Hague Fasteners to deliver. This week we recieved a request to supply over 1500kgs of Custom Manufactured SuperDuplex Hexagon Bolts & Nuts in less than 5 days.
Within 24 hours of winning the order the round bar material hit our production facility in the heart of the UK and our loyal team set about the massive task asked of us.
The customer service ethos throughout every member of Hague Fasteners staff guaranteed that our Customer would have the order in hand when needed, regardless of the challenges that would undoubtedly crop up despite perfect planning and scheduling.
It is the pride and sense of achievement that sets Hague Fasteners apart, often taking control of another Fastener Suppliers failure to deliver and acting with complete sense of purpose to minimise Plant downtime and financial penalties.
It was pointed out, after completing production in less than 72 hours, that other fastener companies take longer to supply the certification for their supplies than it takes Hague Fasteners to manufacture and deliver 1.5Tonnes of Super Duplex Fasteners.
As the original Breakdown Bolting Service Providers, Hague Fasteners have been doing this for 44 years, why go anywhere else ?
Hague Fasteners: Big Enough To Deliver, Small Enough To Care.
We’re now mailing out our FREE, 8GB Hague Fasteners USB Bolts.
Existing clients can get one by simply offering their feedback on our short Satisfaction Survey by clicking here.
Alternatively if you have not used Hague Fasteners recently as a supplier of your Specially Manufactured Fasteners you can get one just by sending us your next Special Fastener Enquiry and completing our short Customer Enquiry Feedback Survey linked to our offer. Email us now at Sales@HagueFasteners.co.uk
They are a must have item, a Bolt that can sit on your desk but serve a purpose.
Special Fastener & Bolting Made to your designs and drawings